Hello there! I am

KD Singh Arneja

I am a ux strategist.

about me

Profile

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UX Leader and Strategist

I help implement UX Strategies using a player-coach model where I contribute heavily as UX Manager, Researcher and Designer while guiding the team in making ideas and requirements into tangible product offerings.

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Product Manager/Designer

As a Product Manager and Product Thinker I empower high performing teams to sustain smooth journeys from concept to backlog by using Story Mapping, MVP mindset, Product Prioritization and Go-to-Market strategies.

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Convictional Agilist

At core, being an agilist and having extensive experience as a Certified Scrum Product Owner, Scrum Professional and Scrum Master, I enable teams and companies ramp up on an agile path.

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Blogger and Speaker

I write about UX, agile, tech and working with people. I love speaking at local and national events so that I can give back to a wider community by sharing my know-how and experiences, while learning from them.

My Approach

My methodology is founded upon Design Thinking. This enables me to be modern and impactful to my employers. I have utilized this methodology for greenfield as well as existing products and services. I have found that I can tailor this approach as needed to meet the need and speed of any project at hand. I have also matured variations of this to scale. I have used this as ongoing Agile sprint-based model as well as in a Design Sprint setting. However, talking to customers and end users is at the core of it all. We are never our users, hence we need to talk to the folks who are.

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My Hiring / Team Development Process

When hiring, I like to hire UX generalists who have a T-Personality having strong skills in at least 2 of the three main tenants of UX, i.e. Research, Interaction Design and Visual Design

When working in teams, I like to embed UX in product teams using dotted line reporting structure but belonging to a UX guild or central team.

skills & domain experience

SKILLS

UX Strategy

UX Maturity, Design Sprints, Design Thinking, Design Systems, Journey Mapping, Design Teams, Lean UX

User Research

Interviews, Contextual Inquiries, Personas, Usability Testing, A/B Testing, Analytics

UX Design

User Centered Design, Design Thinking, Wireframes / Flows, IA

Management

Player-Coach, Hiring, Performance Reviews, Resource Budgeting

Design Tools

Sketch, Invision / Invision Studio, Framer X, Zeplin and Mural

Product Management

Omni-channel Product Strategy, Roadmap Planning, Story Mapping, Kano, MVP Development, Value / Risk Models, Competitive Analysis, Go To Market

Web Applications

React & Redux, HTML5 & CSS, Progressive Web Apps

DOMAIN EXPERIENCE

UX Strategy

Digital Transformation

B2B Individual & Commercial Health Care

Population Health Management

Care Management

BlueCard

Portals

Medicare, Medicare Advantage

Medicaid

B2C Digital Health

Building Information Management

Big Data Analytics

Search Interfaces

Loyalty Information Platforms

CRM

Dashboards

Enterprise Asset Management and Change Control Management.

my journey

EXPERIENCE

Jan 2016 - Current

Director, User Experience / Product Manager

HealthEdge

I am currently overseeing the UX Strategy around Healthcare Payor and Care Management domains while managing 2 main products and multiple internal products/initiatives. I have established an experienced design team, setup a tool ecosystem, design systems and processes. I am also the Product Manager for a stealth initiative around Care Management domain. I am also an internal Technical Product Manager helping commercialize Professional Services offerings

Sept 2014 - Apr 2015

Software Architect

Focus was on improving UX and leading UI/UX Architecture of BIM 360 Field SaaS targeted towards the Architecture, Engineering and Construction (AEC) industry.

Nov 2015 – 2018

UX/UI Advisor

Advising multiple founders on UI / UX aspects of MVPs.

Nov 2010 - Sep 2014

Principal Engineer

Focus was on UX and leading full stack UI Architecture of Attivio's PaaS products including Active Intelligence Engine (AIE) in its Enterprise Search & Big Data/Big Content ventures. Applications included Search Interfaces & Analytics Dashboards, System Performance Monitoring, Dictionaries and Content Spotlighting.

Oct 2003 – Nov 2010

Advisory Software Engineer

Focussed as one of the technical leads for the core UI framework on MAXIMO platform. Worked closely with UX. At the time, MAXIMO was central to IBM's successful portfolio of Asset Management, Service Desk, Change & Configuration management & many other industry solutions. Projects were Agile with Scrum. Client facing role many times. Designed UI, APIs, Frameworks, Libraries and Tool Sets. Gained good team facilitation skills.

Nov 2004 – Nov 2005

Director

Boston Bhangra

Helped setup, grow and execute programs for the non-profit. Managing IT functions including designing and deploying up the competition websites.

EDUCATION

MS, Information Technology

University of Liverpool, UK

Majors: Data Structures, Databases, E-Commerce, Java, Information Security Engineering, Web Applications, IT Project Management, User Experience. Distinction in Dissertation: A KPI Based Approach To Software Defect Monitoring And Management.

Bachelor of Commerce (Honors)

Sri Guru Gobind Singh College of Commerce | Delhi University

Majors: E-commerce, Cost Accounting, IT

Advanced Diploma in Computer Applications (A Level)

National Institute of Electronics and Information Technology (NIELIT) Formerly DOEACC

Computer Software and Data Structures, UX,'C',System Analysis and MIS, Databases,Computer Graphics,Data Communication & Network.

TRAINING / CERTIFICATIONS

April 2019

Insights to Innovation

Scrum Alliance

Trained by the renowned Jeff Patton (Author: User Story Mapping).

Since Jun 2018

Certified Scrum Product Owner

Scrum Alliance

Trained by the renowned Jeff Patton (Author: User Story Mapping).

Dec 2017

Leadership and Management Training

HealthEdge Management University

Handpicked for a 12 day immersive program on continuous learning and education on management and leadership development.

Since Jun 2009

Certified Scrum Professional

Scrum Alliance

Since May 2009

Certified Scrum Master

Scrum Alliance

portfolio

portfolio-post
2019

Diabetic Mobile CareKit

HealthEdge

portfolio-post
2019

Supplier Contract Generator

HealthEdge

portfolio-post
2018

My Portfolio

Self

portfolio-post
Since 2016

UX Maturity Strategy

HealthEdge

portfolio-post
2017

Provider Search

HealthEdge

portfolio-post
Since 2018

Design Systems

HealthEdge

portfolio-post
2018

Mobile Physician Reviewer (Mobile)

HealthEdge

portfolio-post
2017

Code Loader

HealthEdge

portfolio-post
2017

Professional Services UI

HealthEdge

portfolio-post
2018

Claims Match Tester

HealthEdge

portfolio-post
2017

Member Dashboard Concept

HealthEdge

portfolio-post
2016

Corporate Website Analysis

HealthEdge

portfolio-post
2018

HealthRules Answers

HealthEdge

portfolio-post
Since 2016

Research - Insured Member

HealthEdge

portfolio-post
2016

Payor UI

HealthEdge

portfolio-post
2016

Connector UI

HealthEdge

portfolio-post
Since 2016

Product Research - Connector

HealthEdge

portfolio-post
Since 2016

Product Research - Payor

HealthEdge

portfolio-post
Since 2016

Product Research - Care Manager

HealthEdge

portfolio-post
Since 2016

HealthRules Care Manager

HealthEdge

portfolio-post
2016

Digital Portal (Mobile)

HealthEdge

portfolio-post
2015

Autodesk BIM

Autodesk

portfolio-post
2014

IRENA Search

Attivio

portfolio-post
2010

Business Center Security

Attivio

portfolio-post
2010

Business Center

Attivio

portfolio-post
2011 ~ 14

Search & Analystics Interactive Layer

Attivio

portfolio-post
2010

AIE Connector UI

Attivio

portfolio-post
2010 ~ 11

Active Dashboard Toolkit

Attivio

portfolio-post
2009

Maximo Scheduler

IBM

portfolio-post
2003 ~ 08

Maximo StartCenter

IBM

portfolio-post
2003 ~ 10

Maximo UI Framework

IBM

speaking

contact me

let's socialize

reach me

based in Boston, MA

kanwaldeep [at] gmail.com

Looking for new opportunities